HELP CENTER

Find Your Answers Here

CAN I GET A SAME-DAY APPOINTMENT? DO YOU OFFER WALK-IN CLINIC SERVICES?

Yes we do offer same day services but all testing is by appointment only.

WHAT IS YOUR NEW PATIENT PROCEDURE?

Once a patient request an appointment it will be approved within 2 business hours by phone. During the confirmation phone call the medical staff will ask you a series of questions so that your process and services are seemless.

DO I QUALIFY FOR A FREE COVID 19 TEST

You might qualify if you meet the following criteria:

-Must be a Collin County resident
-Must be uninsured and not covered by any private or public health
insurance policy
-Can not have tested in the last 14 days

HOW LONG DO LAB BASED TEST TAKE TO COME BACK?

Our tests are currently taking 24 to 72 hours to come back after testing, excluding weekends.

HOW WILL I GET MY RESULTS?

When results come in they will be delivered to you via email immediately.